Asking good questions

Multiple-choice test

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Choose the best answer

1 / 10
  1. The salesperson's trick is to ask
    1.   a closed, opinion question and then ask an open, opinion question
    2.   an open, display question and then a closed, communicative question
    3.   a closed, display question and the an open, display question
    4.   an open, opinion question and then a closed, opinion question