He must be the boss

I am sorry about the mixup

The Finance Department should know the answer

I'll help you with this

You must refer the invoice error to the Finance Department

We can't help with third-party claims

You should have told us

This must be done today

It was unfortunate that we were not aware of this issue

He is presumably the decision maker in this instance

It is not within our ability to provide assistance of this nature

The confusion is regretted

Any assistance you need will be happily supplied

This is within the Finance Department's competence

The Finance Department is in a position to help with any queries concerning invoices

This needs to be done urgently