apology: the test
Matching exercise
Yes, make sure you are more careful in future.
I'm sorry to hear about you money troubles.
Please don't worry about it.
Well, if that's the way it has to be, I'll go along with it.
I'm sorry to interrupt but do you know if the café is open?
If you don't like it then I'm sorry but there's nothing I can do.
I'm sorry. It won't let it happen again.
Sorry. Can I get past, please?
Thanks, that's nice of you.
Regret plus commitment
Response to guilt-shifting apology
Response to guilt-accepting apology
Apology as enquiry preamble
Regret but no commitment
Response to guilt-accepting apology
Response to sympathy apology
Conditional, guilt shifting apology
The pushy apology