apology: the test
Matching exercise
Yes, make sure you are more careful in future.
Sorry. Can I get past, please?
I'm sorry to interrupt but do you know if the café is open?
I'm sorry. It won't let it happen again.
Thanks, that's nice of you.
If you don't like it then I'm sorry but there's nothing I can do.
Well, if that's the way it has to be, I'll go along with it.
Please don't worry about it.
I'm sorry to hear about you money troubles.
Response to guilt-accepting apology
Apology as enquiry preamble
Response to sympathy apology
Response to guilt-shifting apology
Conditional, guilt shifting apology
Regret plus commitment
Regret but no commitment
Response to guilt-accepting apology
The pushy apology