apology: the test
Matching exercise
If you don't like it then I'm sorry but there's nothing I can do.
I'm sorry to interrupt but do you know if the café is open?
I'm sorry. It won't let it happen again.
Well, if that's the way it has to be, I'll go along with it.
I'm sorry to hear about you money troubles.
Thanks, that's nice of you.
Yes, make sure you are more careful in future.
Please don't worry about it.
Sorry. Can I get past, please?
Response to guilt-accepting apology
Regret plus commitment
Apology as enquiry preamble
The pushy apology
Response to guilt-accepting apology
Response to sympathy apology
Regret but no commitment
Conditional, guilt shifting apology
Response to guilt-shifting apology