apology: the test
Matching exercise
Yes, make sure you are more careful in future.
I'm sorry. It won't let it happen again.
I'm sorry to interrupt but do you know if the café is open?
Sorry. Can I get past, please?
Well, if that's the way it has to be, I'll go along with it.
If you don't like it then I'm sorry but there's nothing I can do.
Please don't worry about it.
Thanks, that's nice of you.
I'm sorry to hear about you money troubles.
The pushy apology
Response to sympathy apology
Response to guilt-shifting apology
Response to guilt-accepting apology
Regret but no commitment
Apology as enquiry preamble
Conditional, guilt shifting apology
Regret plus commitment
Response to guilt-accepting apology