apology: the test
Matching exercise
Well, if that's the way it has to be, I'll go along with it.
I'm sorry to interrupt but do you know if the café is open?
Please don't worry about it.
If you don't like it then I'm sorry but there's nothing I can do.
Yes, make sure you are more careful in future.
I'm sorry to hear about you money troubles.
I'm sorry. It won't let it happen again.
Thanks, that's nice of you.
Sorry. Can I get past, please?
Response to guilt-accepting apology
Response to sympathy apology
Apology as enquiry preamble
Conditional, guilt shifting apology
Response to guilt-shifting apology
Regret but no commitment
Regret plus commitment
The pushy apology
Response to guilt-accepting apology