apology: the test
Matching exercise
Please don't worry about it.
Yes, make sure you are more careful in future.
Well, if that's the way it has to be, I'll go along with it.
I'm sorry to interrupt but do you know if the café is open?
I'm sorry. It won't let it happen again.
Thanks, that's nice of you.
If you don't like it then I'm sorry but there's nothing I can do.
Sorry. Can I get past, please?
I'm sorry to hear about you money troubles.
Regret plus commitment
Response to guilt-accepting apology
Conditional, guilt shifting apology
Apology as enquiry preamble
Response to guilt-shifting apology
Response to sympathy apology
Response to guilt-accepting apology
The pushy apology
Regret but no commitment